Shipping Policy

At GemsBuild, we strive to deliver a seamless and efficient shipping experience for all our customers. We offer two types of shipping methods: Standard Shipping and Express Shipping.

1. Standard Shipping:

Objective: Our Standard Shipping option ensures reliable delivery of your gemstones within a reasonable timeframe, all while maintaining affordability.

Delivery Time: Expect your gemstones to reach you within 8-10 working days through our Standard Shipping service. This delivery window allows for efficient processing and careful handling to ensure the safety of your valuable purchase.

Shipping Costs: We are pleased to offer Standard Shipping free of charge to our customers, as part of our commitment to providing affordable access to exquisite gemstones.

Order Tracking: All Standard Shipping orders come with a tracking number. This allows you to keep tabs on the status and location of your gemstones in real-time, providing peace of mind as they make their way to your doorstep.

2. Express Shipping:

Objective: For those who prefer a swifter delivery, our Express Shipping option guarantees a prompt and secure delivery experience.

Delivery Time: Experience the joy of receiving your gemstones within 3-4 working days with our Express Shipping service. This expedited delivery ensures a quick turnaround without compromising on the safety and integrity of your purchase.

Shipping Costs: While we charge a fee for Express Shipping, it is a nominal amount designed to reflect the premium service and accelerated delivery times. For orders exceeding $30, the Express Shipping charge is waived, allowing you to enjoy the benefits of this expedited service at no additional cost.

Order Tracking: Express Shipping comes with a tracking number for seamless monitoring of your gemstone's journey. Stay informed about the progress and expected delivery time to enhance your overall shopping experience.

 

Shipping Method  Weight   Charges 
Express Shipping 200–500 gram $24.99
Express Shipping 500–700 gram $34.99
Express Shipping 700gram> $44.99

3. Economic Shipping:

Objective: Recognizing the economic challenges faced by some regions, we offer Economic Shipping as a cost-effective solution for customers in specific countries.

Delivery Time: Economic Shipping mirrors the delivery timeframe of our Standard Shipping, taking 8-10 working days. This ensures that even with reduced shipping costs, you can still enjoy a reasonable delivery period for your gemstones.

Shipping Costs: In line with our commitment to inclusivity, Economic Shipping is available at a reduced cost. The specific shipping cost will be communicated during the checkout process, providing you with transparency and affordability.

Order Tracking: While Economic Shipping may not always include real-time tracking, a tracking number will be provided whenever possible. We strive to offer visibility into your shipment's progress, enhancing your overall purchasing experience.

 

 Country Name   ISO Code  Standard Shipping Express Shipping  Economic Shipping
United States US  Available Available
China  CN Available Available
India  IN Available Available
Brazil BR Available Available
Russia  RU Available Available
South Africa  ZA      Available Available
Australia AU Available Available
United Kingdom GBR Available Available
Japan JPN Available Available Available
Germany DEU Available Available Available
Spain ESP Available
Saudi Arabia  SAU Available Available Available
Indonesia IDN Available Available Available
Kuwait KWT Available Available
Bulgaria BG Available Available
Canada CAN Available Available Available
Switzerland CHE Available Available
Poland POL Available
Belgium BEL Available Available Available
Chile CHL Available Available
Italy ITA Available Available
Romania ROU Available Available Available
Bahrain BHR Available Available Available
Sweden SWE Available Available Available
Vietnam VNM Available Available Available
Thailand THA Available Available Available
Philippines PHL Available Available Available
Singapore SGP Available Available Available
Denmark DNK Available Available Available
Norway NOR Available

Important Notes:

Processing Time: Please note that orders require processing before they are shipped. Processing typically takes 1-2 business days. Once your order has been processed and shipped, the delivery timeframes as mentioned above will apply.

Business Days: Our shipping estimates are based on business days (Monday to Friday, excluding public holidays). Delivery times may vary depending on the shipping address and external factors beyond our control (e.g., weather conditions, and customs delays).

International Shipping: We offer international shipping. However, delivery times may vary significantly based on the destination country and local customs regulations. Customers are responsible for any customs duties or taxes imposed by their respective countries.

Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery complications. We are not responsible for items delivered to incorrect addresses provided by the customer.

Returns and Refunds:
For information regarding returns, exchanges, or refunds related to shipping and delivery, please refer to our Returns Policy.
Contact Us:
If you have any queries or require further assistance regarding shipping and delivery, feel free to contact our customer service team at info.gemsbuild@gmail.com.