How to cancel your order

Follow these simple steps to cancel your order with Gemsbuild:
Visit the Cancel Order Page

Scroll to the bottom of our website and click on the "Cancel Order" link in the footer.
Fill Out the Cancellation Form

Provide your Name, Email, Order Number, and the Reason for Cancellation in the form.
Submit Your Request

Double-check the details you entered and click the Submit button to send your cancellation request.
Wait for Confirmation

Our team will review your request and send you a confirmation email within 24–48 Working hours.

Cancellation Policy

Before Shipping

Orders can be canceled anytime before shipment.
After Shipping:

Cancellation may not be available; however, returns are accepted as per our Return Policy.
Refund Timeline

Refunds are processed within 7 business days after cancellation approval.