Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Gemsbuild

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. But we do not store your credit card and other payment details with us. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Information

1. To Process Orders: Your personal information is used to process and fulfill your orders, including shipping and payment processing.

2. To Improve Customer Service: We use your information to respond to your inquiries, provide customer support, and improve our services.

3. To Personalize Your Experience: Your information helps us better understand your preferences and tailor our offerings to suit your needs.

4. To Send Periodic Emails: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these emails at any time by following the unsubscribe instructions in the email.

How We Protect Your Information

1. Security Measures: We implement a variety of security measures to protect your personal information. These include SSL encryption for data transmission and secure servers for data storage.

2. Payment Security: All payment transactions are processed through secure payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard). We do not store your credit card information on our servers.

3. Access Control: Your personal information is only accessible to authorized personnel who need it to perform their job duties.

Sharing Your Information

1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to protect your information and use it only for the purposes we specify.

2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

1. Use of Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

2. Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights

1. Access and Correction: You have the right to access and correct your personal information. You can update your information by logging into your account or contacting our customer support team.

2. Data Deletion: You can request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use standard practices when we see a Do Not Track signal from your browser. 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: info.gemsbuild@gmail.com
Phone: +91 7011595969