Below FAQ are some common concerns of our clients before purchasing the Gemstone.
If you have other questions, please just send it to info.gemsbuild@gmail.com.
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Common Questions
Q: Is this real gems?
Yes
Q: How to contact?
Please Mail us at info.gemsbuild@gmail.com
Q: Do you guys offer a refund or exchange?
Yes Refund & Exchange option Available
Q: What is the delivery Time?
Delivery Time as per your location and minimum Time Duration - 10 to 12 days.
Q: Do you guys offer customisation products?
Recently Not but We will inform you when start customization
Q: Do you guys provide customer support during weekends / holidays?
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Q: Do you offer certified gemstones?
Yes
Q: Are there any special promotions or discounts available for bulk orders?
Yes
Q: Do you provide international shipping for gemstone purchases?
Yes