PAYMENT SECURITY

At Gemsbuild, we prioritize the security of your financial information and transactions. This Payment Security Policy outlines the measures we take to ensure the safety and confidentiality of your payment details.

  • SECURE TRANSACTION:

    • All transactions on our website are protected using Secure Socket Layer (SSL) encryption technology. This industry-standard encryption ensures that sensitive payment information, including credit/debit card details, cannot be intercepted or accessed during transmission.

    • We continuously monitor and upgrade our security protocols to align with evolving industry best practices.

  • PAYMENT METHODS:
    • We offer a variety of secure payment methods, including credit cards, debit cards, net banking, UPI, and digital wallets, depending on your location.

    • Every payment method we accept is carefully vetted to meet strict security standards.

    • Our payment gateways and service providers adhere to PCI DSS (Payment Card Industry Data Security Standards) and other relevant regulations, ensuring your payment details remain safe.

  • STORAGE OF PAYMENT INFORMATION:

    • Gemsbuild does not store your full payment information such as card numbers, CVV codes, or expiry dates on our servers.

    • Where storage is necessary (e.g., for recurring payments), we use tokenization and encryption methods that replace sensitive details with secure tokens, ensuring your information is unreadable and unusable to unauthorized parties.

  • COMPLIANCE AND CERTIFICATIONS:
    • Our payment systems fully comply with PCI DSS requirements and other applicable security regulations.

    • We work only with reputable and certified payment processors who undergo regular audits to ensure compliance and maintain the highest level of security.

    • Regular internal and external security assessments are conducted to keep our systems updated against potential vulnerabilities.

  • FRAUD DETECTION & PREVENTION 

    • To protect our customers, we employ advanced fraud detection tools and AI-driven monitoring systems that analyze transactions for suspicious behavior or anomalies.

    • In case of suspected fraudulent activity, we may temporarily hold, verify, or cancel the transaction to safeguard your funds.

    • Our team may also contact you directly to verify transactions flagged by our security systems.

  • CUSTOMER RESPONSIBILITIES:
    • While Gemsbuild implements rigorous security measures, customers also play a role in ensuring safe transactions:

      • Always use a secure internet connection when making online payments.

      • Keep your login credentials and payment information confidential.

      • Regularly update your passwords and avoid sharing them with anyone.

      • Monitor your bank/credit card statements frequently for any unauthorized activity, and report suspicious charges to your bank immediately.

  • THIRD-PARTY LINKS & SERVICES 

    • Our website may occasionally redirect you to third-party payment gateways or service providers.

    • Please note that these providers have their own security and privacy policies, which may differ from ours.

    • We encourage you to review their policies carefully before sharing your payment information. Gemsbuild is not responsible for the security practices of external websites.

Contact Us

Your trust is important to us. If you have any questions, concerns, or require further assistance regarding our Payment Security Policy, please contact our support team:

We are here to provide clarity and support to ensure that your transactions remain safe and worry-free.